Opening Hours

Please note from Monday 4th December 2023 we will close for lunch everyday (except Thursdays) from 1pm - 2pm.  During this time our telephone calls will continue to be diverted to the GP collaborative service.  This will allow all staff to have a full uninterrupted lunch break at the same time. 

NHS takes the wellbeing of staff very seriously and they have asked all organisations to make improvements to this for staff. We have chosen this time as records show this has the least impact on you in terms of attending the surgery or calling the surgery.  

Thank you.

If the surgery is closed your call will be diverted to the Out-of-Hours GP Service.

The Sheffield GP Collaborative, GP Centre 
Northern General Hospital 
Herries Road 
Sheffield S5 7AU

Google map location

Patients must ring the GP Practice, this will divert to the out of hours service:

0114 246 9030 - both surgeries

Initial demographic details are taken (entered onto computer system) and then a doctor phones the patient back to make a more detailed clinical assessment. At this stage the doctor will then decide with the patient the best course of action. One option is to arrange an appointment with a doctor at the GP Centre. At this stage patients are normally given an appointment time and instructions on how to get to the GP Centre.

Patients just turning up without going through the proper process and don't have an appointment will not be seen.

Please note we do not answer the telephones during the period of 13:00 – 14:00 on a Monday, Tuesday, Wednesday and Friday, and on a Thursday afternoon after 12 noon - the phones go over to the out-of-hours service during these times. 

PLEASE NOTE THE SURGERY WILL BE CLOSED ON THE FOLLOWING BANK HOLIDAY DATES

 Wednesday 1st January 2025

Friday 18th April 2025

Monday 21st April 2025 (Easter)

Monday 5th May 2025 (Easter)

Monday 26th May 2025

Monday 25th August 2025

Thursday 25th December 2025 (Christmas Day)

Friday 26th December 2025 (Boxing Day)

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Please use the links below for addtional advice and support. 

https://sheffieldurgentcare.co.uk/

https://sybhealthiertogether.nhs.uk/

Assessments are carried out by experienced NHS Nurses. The service is open to anyone who can normally access NHS services. The Centre offers more convenient access to healthcare advice than A&E and you may be seen quicker.

The Walk-in Centre can help with:

• Coughs, colds, flu like symptoms
• Skin complaints – rashes, sunburn, head lice, nappy rash.
• Stomach ache, indigestion, constipation, vomiting and diarrhoea
• Muscle and joint injuries – strains and sprains
• Emergency contraception
• Hayfever, bites, stings
• Women’s health problems – thrush, menstrual advice.
• Treatment of minor infections- dispensing antibiotics
• General healthcare assessments
• Information on staying healthy

Sheffield City GP Health Centre 
Rockingham House 
Broad Lane 
Sheffield, S1 3PB

Open 08:00 – 22:00 every day – no appointment needed.

Treatment for less serious injuries, sprains, cuts, bruises, fractures to hands and lower arms, lower legs and feet.

B Floor, Royal Hallamshire Hospital 
Glossop Road 
Sheffield S10 2JF

Open 08:00 – 20:00 every day – no appointment needed.

Emergency Eye Care Service (Adult only)

Royal Hallamshire Hospital 
Glossop Road 
Sheffield S10 2JF

Phone 0114 271 2726 (eye casualty)

Available Monday – Friday 08:30 – 16:30 
Except Thursday – 08:30 – 15:00

Children (Under 16) requiring emergency eye treatment should be taken to the Sheffield Children’s Hospital Emergency department.

Urgent Dental Care Line (Adults and Children)

If your dentist is closed and you require urgent treatment call the Urgent Dental Helpline on:-

Phone 0844 736 8440

Available day and night, 365 days a year for urgent dental care.

Any member of the public can walk in and see a doctor or nurse. You can also ring and book an appointment in advance.

Sheffield residents do not have to change their GP to make an appointment or use the walk-in service.

Rockingham House,  75 Broad Lane,  Sheffield S1 3PB           

Phone 0114 241 2700

Open 08:00 – 20:00, 365 days a year.

Community Pharmacists 

Your local pharmacy offers a range of services and advice for minor illness such as coughs, headache, earache, sore throats and stomach upsets.

They can suggest over-the-counter remedies or, if you don’t pay for your prescriptions, some pharmacists will be able to prescribe medicines to treat these conditions and they will be free.

Opening hours may be longer than GP surgeries.